PRIVACY AND COOKIES POLICY
Royal Group, in order to protect individual rights, especially in relation to automated treatments and with the desire to be transparent with the User, has established a policy that includes all such treatments, the purposes pursued by the latter, the legitimacy of themselves and also the instruments available to the User so that he can exercise his rights.
Navigation on this website implies full acceptance of the following provisions and conditions of use.
For further information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Agency for Data Protection)
Your data is collected by the HOLDER.
A personal data refers to all the information referred to an identified or identifiable natural person (affected person). It is understood as identifiable a person who can be identified, directly or indirectly, especially by reference to a name, an identification number (DNI, NIF, NIE, passport) or one or more specific elements, proper to their physical, physiological identity , genetic, psychic, economic, cultural or social.
The data that will be collected in general are: Name and surname, address, email, telephone number, date of birth, data related to payment methods. Other types of data may be collected with the User being informed.
For what purpose are your personal data treated?
The purpose of the processing of personal data that may be collected is to use them mainly by the HOLDER for the management of their relationship with you, to be able to offer you products and services according to your interests, improve your user experience and, where appropriate, for the treatment of your requests, requests or orders.
A business profile will be developed based on the information you provide. Automated decisions will not be made based on that profile.
The data provided will be kept as long as the commercial relationship is maintained, as long as the deletion is not requested by the interested party, or during the years necessary to fulfill the legal obligations. They will be registered in the client file and their treatment will be registered in the treatment register that the HOLDER must carry (before May 25, 2018 it could also be included in the file prepared with the personal data registered in the AEPD (Spanish Agency of Data protection) or competent body of the respective Autonomous Community). What is the legitimacy for the treatment of your data? The legal basis for the processing of your personal data is:
- The correct execution or fulfillment of the contract
- The legitimate interest of the HOLDER
- The consent of the user or client for the processing of their data
To which recipients will the data be communicated?
The personal data of the User may eventually be communicated to third parties related to the HOLDER by contract to perform the tasks necessary for the management of their account as a client and without having to give their authorization.
Also when they had to make communications to the authorities in case the User had taken actions contrary to the Law or breached the content of the legal notice.
The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the treatment related to their person, a right to eliminate the transfer of personal data transmitted to the data controller and the right to the portability of their data.
The user has the possibility of submitting a claim to the AEPD (Spanish Agency for Data Protection) or competent body of the respective Autonomous Community, when they have not obtained a satisfactory solution in the exercise of their rights through a letter addressed to it.
Unless the User objects, by sending an email to the email address , their data may be used, where appropriate, if applicable, to send commercial information from Grupo Royal.
The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
The User is responsible for the information provided through this website to be true, responding to the accuracy of all the data that he communicates and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and of the damages, inconveniences and problems that could be caused to Grupo Royal or to third parties.
This information will be kept and managed with due confidentiality, applying the necessary computer security measures to prevent the access or improper use of your data, its manipulation, deterioration or loss.
However, the User must take into account that the security of computer systems is never absolute. When personal data is provided online, such information may be collected without your consent and processed by unauthorized third parties. Royal Group declines, any type of responsibility on the consequences of these acts may have for the User, if he voluntarily published the information.
You can access and exercise those rights by written and signed request that can be sent to Calle Alcalá 142 -3A, 28009 Madrid, attaching a photocopy of your ID or equivalent document.
The request can also be sent to the following email:
These rights will be met, within 1 month, which may be extended to 2 months if the complexity of the request or the number of applications received so requires. All this without prejudice to the duty to keep certain data in the legal terms and until they prescribe the possible responsibilities derived from a possible treatment, or, where appropriate, from a contractual relationship.
In addition to the above, and in relation to the data protection regulations, users who request it, have the possibility to organize the destination of their data after their death.